What is Outlery made from?
Our cutlery is made from the finest grade of Stainless Steel. The inner tray is made from platinum silicone, outer box from recycled tin and all our package is made from recycled paper and cardboard.
What is the size of the cutlery box?
Each set is 63mm wide and 85mm long.
What is the size of the chopsticks case?
Is Outlery TSA compliant?
Where is Outlery made?
Long shipping time
What process is used for imparting color on the cutlery?
Is Outlery dishwasher safe?
Can you buy an individual component if you've lost/misplaced it?
Absolutely because we are all about conscious use of resources. We don't sell individual parts to someone who hasn't yet joined our amazing community but if you have purchased a set and lost a piece, please email us at email@example.com
Claims Process for Faulty/Damaged Parts
How do you get replacement for a damaged/faulty set?
All our sets go through stringent quality checks before leaving the factory but exceptions do occur. We are committed to shipping you replacements immediately. Please submit your replacements request HERE.
Cleaning and Care Instructions
How do you clean Outlery while on the go?
Outlery is made from stainless steel that makes cleaning it on-the-go really simple. Watch Here.
How do you clean Outlery at home?
We recommend dedicating 5 minutes to cleaning your set thoroughly on weekends. Take the tray out of the tin. Assemble all the pieces and wash with any dishwashing liquid under tap water. We don't recommend using dishwasher for the cutlery.
How do you sterilise the cutlery/chopsticks case?
Outlery sets come with a silicone tray. The sole purpose of the tray is to muffle the rattling sound and keep the tins clean. The inserts can be easily pulled out of the tin. We recommend washing the inserts once a week in boiling water to sterilise and remove oils and food odor.
Can you order customised cutlery for corporate events and giveaways?
Absolutely yes. We'd love to be a part of your eco-friendly initiative. Please complete the form HERE.
How do you become a reseller?
We are actively looking for resellers around the world. Please submit the form HERE with he information required for us to review your application.